1. Agreement to these Terms
These Terms of Service (“Terms”) are an agreement between you and RealtorBroadcast governing your access to and use of the RealtorBroadcast website, applications, social media management tools, subscriptions, and related services (the “Service”). By creating an account, purchasing a plan, or using the Service, you agree to these Terms and our Privacy Policy.
If you use the Service for a company, client, or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.
2. Eligibility and accounts
You must be at least 18 years old and legally able to enter into a contract. You must provide accurate account information, keep it current, protect your password and recovery information, and promptly notify us of suspected unauthorized access. You are responsible for activity conducted through your account and for anyone you authorize to use it. Workspace, branding, and reporting features do not by themselves include separate team logins or approval roles.
3. The Service
RealtorBroadcast is a social media posting studio built for real estate. Tools let you connect accounts, import and organize media, create or adapt captions, use templates, select content and timing for each network, publish and review destination results, and prepare analytics and branded or custom reports. Available features depend on your plan, connected platform, account type, geographic location, and third-party restrictions. A connection does not mean every feature or metric is available for every account.
4. Social accounts and platform rules
You may connect only social accounts, pages, profiles, channels, or other destinations that you own or are authorized to manage. You decide which available destinations to connect and select for publishing.
When supported by a connected platform, you authorize RealtorBroadcast to use protected renewal credentials to maintain the connection and obtain replacement access tokens for requested features and scheduled publishing. Renewal is not guaranteed or permanent. You may be required to reconnect if authorization expires, is revoked or invalidated, the platform changes its requirements, your account or permissions change, or a renewal request fails.
You must comply with the terms, policies, community standards, advertising rules, intellectual-property rules, and publishing limitations of each connected social platform. Third-party platforms control their own services and may change available features, remove permissions, limit activity, reject content, restrict accounts, or discontinue services. RealtorBroadcast is not responsible for a third-party platform’s actions or availability.
5. Canva
The optional Canva integration allows you to authorize RealtorBroadcast to perform supported actions on your behalf, such as creating or opening a design, accessing a design you select, transferring an asset you choose, or requesting an image or video export for your post. You must connect only a Canva account or team you are authorized to use and may use the integration only in compliance with Canva’s terms, content licenses, acceptable-use rules, intellectual-property requirements, and technical limits.
You remain responsible for every Canva design, template, photo, video, font, music track, brand asset, export, and other material you use or publish, including determining whether your Canva plan and the applicable content license permit the intended commercial, advertising, or social-media use. Connecting Canva does not transfer ownership of Canva content or expand any license supplied by Canva or another rights holder.
Canva controls its platform, account connections, plans, content library, export formats, usage limits, and availability. Canva may change or remove access, require you to reconnect, reject a request, or discontinue a feature. RealtorBroadcast is responsible for its Canva connection but does not control Canva and cannot guarantee that every Canva feature, design, or export will always be available.
You can disconnect Canva through RealtorBroadcast or remove RealtorBroadcast through Canva. Disconnecting stops future access but does not delete designs stored in Canva or designs you previously chose to attach, schedule, or publish through RealtorBroadcast. Canva is a trademark of Canva Pty Ltd; use of Canva through the Service is subject to Canva’s Terms of Use and Privacy Policy.
6. Your content
You retain ownership of content you submit to the Service. You grant RealtorBroadcast a limited, non-exclusive license to host, copy, process, transmit, resize, format, and deliver that content solely as reasonably necessary to operate, secure, and improve the Service and carry out your publishing instructions.
You represent that you have all rights and permissions needed for your content and its publication. You are responsible for captions, claims, disclosures, targeting choices, music, images, video, trademarks, personal information, and compliance with applicable laws and platform rules.
7. Cloud imports and media storage
Dropbox and Google Drive imports copy selected files into your RB Media Library and, when requested in Create Post, attach them to the post. You must have permission to download, store, edit, and publish those files. Originals stay with the provider; imported copies do not automatically synchronize with later changes. Use of those services remains subject to their terms, including the Dropbox Terms and Google Terms.
Storage is your active plan's total capacity, not an additional allowance each month. Reusing a recognized saved file does not create another full original; changed exports, conversions, and separate previews can use additional storage. Regular uploads and cloud imports must fit your available RB storage. Larger supported files transfer in parts. Each social network has separate file and publishing limits. A network's maximum file size does not increase your plan storage. Keep independent copies.
Removing a library entry does not delete published social content or a file still needed by a retained post. Post-only originals are normally eligible for cleanup seven days after publication, and separate image previews after 45 days. Saved library files remain for reuse until removed or deleted with the account. See the Privacy Policy retention details.
8. AI writing, templates, and real estate content
AI writing and network adaptations produce suggestions for your review. They may be inaccurate, incomplete, repetitive, or unsuitable. Applying a suggestion does not itself publish it. You remain responsible for checking property facts, prices, dates, rights, brokerage and licensing disclosures, fair-housing requirements, advertising rules, and destination limits. Templates and suggested hashtags are not legal, financial, appraisal, or compliance advice.
AI writing is included without a separate RB credit purchase, subject to reasonable request, length, availability, and capacity limits. Performance can vary; uninterrupted or instant generation is not guaranteed. Do not submit sensitive information unnecessary for the task.
9. Publishing results, retries, and editing
You choose destinations, captions, media selection and order, timing, and available visibility settings. A post may succeed on some destinations and fail on others. You authorize eligible automatic retries; retry controls target failed destinations rather than destinations already recorded as successful. When the result is uncertain, check the original network before resending. A lost or delayed response can leave a result uncertain, so duplicate prevention cannot be guaranteed in every case.
Where supported, an edit updates the selected existing destination post or its metadata; not every post type, media file, or network can be edited. Music and location features depend on the connected account and available catalogs or search results. Availability of a track does not grant additional music rights.
10. Analytics, custom reports, and sharing
Analytics use connected-network information and RB publishing records. Results can be delayed, incomplete, sampled, revised, or unavailable. Networks use different definitions and reporting periods; combined results do not necessarily represent unique people across networks. Story history can be incomplete when content expires before collection. RB may limit refresh frequency and the number of recent posts checked to manage capacity and provider limits.
You may choose report filters, branding, saved templates, PDF output, and optional weekly or monthly report emails. Emails send a sign-in link to your verified account address; delivery is not guaranteed. Separately created share links can be opened by anyone who has the link until expiry, currently after 30 days. You are responsible for report recipients, content, branding, and exports. Downloaded or forwarded copies remain outside RB's control.
11. YouTube API Services
RB uses YouTube API Services. By using RB's YouTube features, you also agree to be bound by the YouTube Terms of Service. Choose the intended channel and Private, Unlisted, or Public visibility before submitting. YouTube controls eligibility, processing, daily allowances, and available features. RB's own file limit and your remaining storage apply separately.
12. Acceptable use
You may not use the Service to:
- Break the law, infringe intellectual-property or privacy rights, impersonate others, or publish deceptive, fraudulent, defamatory, or unlawful material.
- Send spam, coordinate inauthentic behavior, manipulate engagement, evade platform enforcement, or publish content without required authorization.
- Distribute malware, probe or bypass security, interfere with the Service, scrape it without permission, or attempt unauthorized access.
- Resell, reverse engineer, copy, or exploit the Service except as expressly permitted by law or written authorization.
- Use the Service in a way that creates unreasonable risk, excessive load, or harm to RealtorBroadcast, its providers, social platforms, or other users.
13. Paid plans, renewals, and cancellation
RealtorBroadcast is a paid service with an optional one-time 24-hour trial. The trial does not require a payment card and automatically ends 24 hours after activation. Continued access after the trial requires a paid plan. Prices, billing intervals, and included features are shown before checkout.
Monthly, three-month, six-month, annual, and other recurring plans automatically renew for the same billing interval until cancelled. By purchasing a recurring plan, you authorize Stripe and RealtorBroadcast to charge the payment method on file at each renewal at the then-current disclosed price, plus applicable taxes.
You may cancel future renewal through available billing controls or by contacting us. Cancellation takes effect at the end of the current paid period unless applicable law requires otherwise. Fees already paid are generally non-refundable and unused time is not credited, except where required by law or expressly stated in writing.
Cancellation does not immediately remove stored media. Paid access continues through the current paid period. When a canceled subscription has ended for 30 days and no other paid access applies, post attachments and previews become eligible for cleanup; saved Media Library files follow their separate retention rules. Contact support for export or account deletion. Files removed by cleanup or deletion may not be recoverable, and backups are not a user recovery service.
RealtorBroadcast does not impose a separate daily posting allowance, but every connected social network controls its own posting limits, content rules, and account restrictions. A post may be delayed or rejected when a network limit or restriction applies.
14. Service changes and availability
We may add, change, suspend, or discontinue features to improve the Service, respond to security concerns, comply with law, or adapt to third-party platform requirements. Scheduled publishing and analytics can be delayed or fail because of outages, account permissions, rejected content, rate limits, token expiration, other platform requirements, or events outside our control. You should verify time-sensitive or legally required posts directly on the destination platform.
15. Intellectual property
The Service, software, website design, documentation, branding, and other materials supplied by RealtorBroadcast are owned by RealtorBroadcast or its licensors and are protected by applicable intellectual-property laws. These Terms give you a limited, revocable, non-transferable right to use the Service during your authorized subscription; they do not transfer ownership.
16. Suspension and termination
You may stop using the Service at any time. We may limit, suspend, or terminate access if we reasonably believe you violated these Terms, failed to pay charges, created security or legal risk, abused the Service, or caused a platform-policy violation. Where practical, we may provide notice and an opportunity to correct the issue.
Upon termination, your right to use the Service ends. Provisions that by their nature should survive—including payment obligations, intellectual property, disclaimers, limitations of liability, and responsibility for content—will survive.
17. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” RealtorBroadcast disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee publication, reach, engagement, revenue, leads, regulatory compliance, data accuracy, or continued access to any social platform.
18. Limitation of liability
To the maximum extent permitted by law, RealtorBroadcast will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, content, data, or business opportunity arising from the Service. RealtorBroadcast’s aggregate liability for claims arising from the Service will not exceed the amount you paid to RealtorBroadcast during the 12 months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow certain exclusions, so these limitations apply only to the extent permitted by law.
19. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless RealtorBroadcast from claims, losses, liabilities, and reasonable expenses arising from your content, your connected accounts, your violation of these Terms or law, or your infringement of another person’s rights.
20. Changes to these Terms
We may update these Terms as the Service, law, or platform requirements change. Updated Terms will be posted here with a new effective date. If a change is material, we may provide additional notice. Continued use after the effective date of updated Terms constitutes acceptance where permitted by law.
21. General terms
These Terms and the Privacy Policy are the entire agreement concerning the Service unless another written agreement applies. If a provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets.
22. Contact
Questions about these Terms may be sent to RealtorBroadcast at support@realtorbroadcast.com.